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TAWAL completes its preparations to provide integrated services during Hajj Season this year

Press Releases

  • 24 new sites were built to boost network coverage
  • 900 sites developed and upgraded to fulfill the operators’ technical needs
  • More than 1,000 telecommunication towers serving the pilgrims journey
  • 400 sites equipped with generators and spare batteries for emergencies
  • Tower Operations Centers and technical field teams working round the clock

Riyadh: July 15.2021 TAWAL, the leading ICT infrastructure Saudi company, completed its preparations for 1442H Hajj Season to enable its clients from operators to enhance their technical capabilities and serve the pilgrims, in cooperation with Hajj official committees.

Within its Hajj Season preparations plan, TAWAL had built 24 new sites to boost network coverage, and upgraded around 900 existing sites to fulfill the operators' technical needs, also have implemented comprehensive preventive maintenance for more than 1,000 sites by carrying out the necessary technical tests to ensure the operational readiness. In addition to that, around 400 sites were equipped with new generators and backup batteries to ensure network continuity in case of emergencies. These services are provided within an integrated bundle of services to enhance the telecommunication infrastructure.

TAWAL owns more than 15,000 telecommunications towers in the Kingdom, including more than 1,000 towers dedicated to enable the telecommunication service providers to offer their services to the pilgrims with high efficiency. TAWAL has also allocated more than 120 engineers and technicians to work round the clock. TAWAL field teams are entirely immune to comply with the health restrictions, and are also equipped with additional gear and spare devices to ensure a rapid intervention in emergencies or outages.

On this occasion, TAWAL's Chief Operations Officer, Eng. Saeed AlShehri said, "We are honored to work with our partners in this Hajj Season. TAWAL strives to provide a remarkable experience to our clients, in line with the Kingdom's aspirations to serve the pilgrims. Therefore, our efforts focused on enabling our partners, from the telecom sector, to provide the best services to pilgrims, strengthening the ICT infrastructure, equipping Tower Operations Centers to monitor the operations, in addition to assigning field teams to resolve any technical issues."

TAWAL's General Manager of Operations & Maintenance, Eng. Naif Alenazy added: "Hajj Season requires extensive preparations and high readiness. We have started working on strengthening the infrastructure of all the sites in the Holy places immediately after the Holy month of Ramadan, by providing the necessary services for the pilgrim's journey in the Holy places."

TAWAL is a leading Saudi ICT infrastructure company that offers state-of-the-art ICT infrastructure solutions to supply a growing industry. TAWAL is well-positioned to lead the next hi-tech transformation by offering the ideal answer to customers searching for a reliable and cost-efficient ICT infrastructure that would ensure optimal operations for their business. Currently, a key player in the Saudi telecommunications infrastructure industry, the company aspires to extend its coverage to embrace the whole region.